Comment: I made the first communication to contact you on 10 Aug to let you know I did not receive the swap you claimed to have mailed on 19 May. 13 Aug stated you would resend it. Have sent & rec'd loads of mail from UK + Ireland with zero issues. A previous swap in February took weeks to resolve on your end - par for course it appears. Also learned you have multiple accounts set up.
Comment: Hi Emma. I did notify you at the beginning of June that I did not receive this swap and while I am aware of the postal issues in the UK, mail and postcards from my family have not taken that long. The swap coordinator has angeled this swap. I am willing to change the rating if I do receive it. You really should contact admin or leave a message on Rachel's profile to have your old profile @bambam merged with this new one. Ratings are never really gone when you delete the profile.
Response: Hello. I'm sorry you didn't recieve the postcard. I will make a new one and get it sent ASAP